Shipping & Returns
When will my order ship and how can I track it?
Please allow 7-10 business days for domestic and 10-21 business days for international orders.
You'll receive an email with your tracking info when it becomes available!
What is your Return/Exchange Policy?
Returns are not currently allowed for online purchases.
All exchanges must be authorized by us before sending merchandise back. Simply contact our Customer Care team [email protected] within 14 days of the order's delivery date.
The merchandise must not be worn, altered or washed. Merchandise must be returned in its original condition, and accompanied by its original tags. Merchandise returned damaged may be rejected and sent back to the customer at the discretion of Bucks & Banks.
Original shipping fees are not refundable, however a shipping label will be provided for domestic orders. After receiving the merchandise, we require up to 5 business days to process the exchange.